Internship Diaries of 2021: IT role at AWS consulting

Internship Diaries of 2021 is a series about the various categories of roles offered by companies for summer internships. We bring to you the experiences of interns from Consulting, Finance, Marketing, General Management, Product Management and E-commerce roles to understand a bit more about their work lives. The articles are meant to give the reader a glimpse into the life of an intern and help the reader understand their fit in that particular role.

Contributed by: Raghav Agarwal

Raghav Agarwal is Civil Engineer from VJTI (Batch of 2017), Mumbai. Prior to joining IIM Bangalore, he has worked with gaming-tech start-ups as Product Manager & Business Head and helped them scale multi-fold growth with his last stint at Crimzoncode Technologies (acquired by Nazara Technologies). He is passionate about Formula One and Gulab Jamuns.

Edited by: Aman Berlia

My project at AWS consulting was to discover new market opportunities in State Government departments with high propensity towards technology and help them deliver effective & efficient citizen services.

AWS thrives on an inclusive work culture built on food menus. From donut sessions to two pizza teams, co-workers find ways to mix pleasure (food, of course) with work. I have never had an email which was not replied to, regardless of my co-worker’s position in the company or awareness about my role. To my surprise, the President of AWS APAC (Asia-Pacific countries) region, attended one on one meetings with each intern, and replied to our emails with a turnaround time of under ten minutes.

As an MBA student, I experienced quite a steep learning curve during my summer internship. Working with State & Local Government Department gave me a new perspective of the citizen centric service delivery beyond infamous bureaucracy. I was astounded by the extent of technology adoption by the state & local governments and the market opportunity presented by each public sector department, some even crossing $1Bn. Who would have guessed that Government of Maharashtra has enabled an online cornea distribution system?

Some pointers for the students aspiring for an internship in the firm are:

1. You can find an answer to every alien situation in Amazon’s Fourteen Leadership Principles. These are your anchor points.

2. Document your work every week. This will help you to gauge your performance and course correct if required.

3. Learn to prioritize ‘Important’ over ‘Urgent’ otherwise you may get lost in firefighting.

During the first half of my internship, while the concept of space & time was non-existent for my friends working in other roles, I had enough time to catch up on the sleep I lost in my first year of MBA. However, the slow pace soon turned disconcerting. In my mid-review with AWS APAC President, I vocally shed light on the extreme lax in the learning grind charted out by the organization and urged them to realign my internship goals. They were open to incorporate my feedback. Thus, in the latter half of my internship, I strapped my seatbelt and eventually contributed to AWS with health-tech solutions capable of global adoption.

In conclusion, it’s more critical to know the applications of technology than just knowing about the technology, because you will be a manager, not a techie.

Raghav and Aman are students of the PGP 2020-22 batch at IIM Bangalore.

Media Cell IIMB is the student run outreach and communication committee of IIM Bangalore dedicated to form the bridge within the student community and the outside world.

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